IMPORTANT NEWS ABOUT YOUR HERITABLE BANK SAVINGS

On 8th October 2008 the UK Treasury took action to protect Heritable
Bank UK savers and transferred all Heritable Bank UK retail deposit savings balances to ING Direct.

Further to this, we were delighted to transfer variable rate savings account holders to ING Direct systems in May 2009,
enabling transferred customers to be able to access their accounts through our award-winning UK call centres and
secure website.

If you have any questions about your transferred variable rate savings account(s), please call us on 0845 603 8888
or visit our website at ingdirect.co.uk

If you have any questions about your existing Heritable Bank fixed rate bond(s), please call us on 0845 607 1212