OUR AWARDS
ING Direct is not only highly recommended by many of our customers but is also highly rated by many leading independent financial experts.
Below we've shown some of the leading awards we're pleased to have won since we launched in 2003. Simply click on the relevant award along the left-hand side for more details.
For details of our employer awards please click here.
COMPANY AWARDS
Top 50 Call Centres
for Customer Service
2009 - 6th place
2008 - 8th place
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Best Brand Performers in the Financial Services Sector 2007 (10th)
Effectiveness Award for Financial Services 2006
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The Institute of Practitioners in Advertising 2006 - Bronze award
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Best Call Centre in the UK (Financial Services Sector Awards) 2006
Best Customer Focus (Financial services Sector Awards) 2006
Welsh Call Centre Agent of the Year
Sarah Sturla — 2009
Katie Halls — 2008
Kris Powell — 2007
Alex Loane — 2006
Laura Morgan — 2005
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Most Effective IT Services Partnership 2007
Most Effective use of IT in Financial Services 2007
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SAVINGS AWARDS
Top Savings Account Provider 2005 (runner up)
Top Savings Account Provider 2004 (winner)
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The Institute of Practitioners in Advertising 2006 - Bronze award
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Best No Notice Account Provider 2006
Monthly Interest Account Provider 2005
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Best Savings Provider (runner up 2005)
Best Savings Provider (winner 2004)
Best Direct Bank 2005
MORTGAGE AWARDS
Empathy Rating Index Company Award (both 2007 & 2008 awards)
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Highly commended best variable rate mortgage provider 2008
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