How we protect you
Security online login process
We have improved the security of our online login process. We have done this because we take the security of your account very seriously. In fact, apart from maintaining our simple and straightforward promise to you, it’s our top priority.
We're one of the first banks to put these changes in place. And although simple, they make ING Direct one of the safest places for your money. So it’s just as easy to access your account as it was before but it’s now even safer for you to bank with us online.
Key details about our security:
- Ability to display your customer number every time you login, so you don’t need to remember it. (You should not use this option on a public computer, such as at an internet café)
- Additional login details
- Onscreen Key Pad
- Reverse authentication highlights specific details on the login page to assure you that you have accessed the genuine ING Direct website
- Introduced a secure VeriSign Extended Validation (EV) SSL Certificates. This certificate represents the latest advancements in SSL technology. Find out more about our VeriSign SSL Certificate