To keep things simple we've made it quick and easy to report a claim. All our claim lines are in the UK. Open 24 hours a day, 7 days a week, every day of the year (excluding Identity Theft cover which is open from 9am - 5pm Monday - Friday).
Claim notification:
0845 608 0883
If you need to make a claim, don't panic. We'll tell you what to do next, and aim to sort things out quickly. It will help if you have your insurance policy and schedule at hand.
If property is lost or theft or malicious damage is suspected, you must immediately inform the police and obtain a crime or lost property reference number.
Legal helpline and Family Legal Protection:
0870 350 5717
You and your family are covered for up to £50,000 legal costs covering any private legal
problem arising in the UK.
Domestic helpline and
Emergency Home Assistance:
01772 758 054
You're covered 24/7 in the event of an emergency, such as a burst pipe, blocked drain or electrical fault (up to £1000 per emergency).
Identity Theft cover and helpline:
0870 164 8214
Identity Theft cover helpline open from 9am - 5pm Monday - Friday.
Please note: Emergency Home Assistance, Family Legal Protection and Identity Theft Cover are optional covers. Please check that you have chosen these covers before calling (this will be shown in your policy schedule)
Calls to 0845 numbers are charged at local rate
